PROFESSIONAL CERTIFICATE IN SALES
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1
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1. What is Marketing's role
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2. Marketing's key processes
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3. What is a marketing plan
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4. The psychology of customers
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5. Conducting marketing research
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6. The different stages of marketing research
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7. Data collection for Marketing Research
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8. Client segmentation
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9. Choosing a target customer group
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10. The four Ps of Marketing
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11. The product concept
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13. The typical product life cycle
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14. The variables influencing product pricing
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15. The demand curve
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16. Setting up product distribution
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17. Types of distribution channels
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18. The e-commerce
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19. Creating a marketing campaign
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20. The importance of social media
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21. Using KPIs to improve decision-making
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22. The Customer-Lifetime-Value formula
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2
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Sales EBOOK
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1. Listening and asking questions
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2. Offering compliments
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3. The four types of customers
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4. Identifying needs
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5. Prescribing solutions
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6. Handling objections
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7. Planning for a meeting
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8. The feel, felt, found tool
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9. Closing the sale
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10. After the sale
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11. Efficiency systems
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3
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SALES CHANNEL -All slides
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1. Market research
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2. Channel strategy SWOT analysis
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3. Develop a go forward plan
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4. Handling channel conflict
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5. Sales, marketing, staffing costs ROI
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6. Creating a channel structure
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7. Organize, plan, and prep
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8. The sales process
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9. Revenue, expenses, and objectives
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10. Align the process with the pipeline
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4
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SALES FORECASTING- ALL SLIDES
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1. What is sales forecasting
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2. Why sales forecasting is important
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3. Understand the sales forecasting process
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4. Define your market category
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5. Collect data
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6. Use estimates from customers
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7. Sales targets
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8. Expense targets
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9. Close-win rates
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10. Customer feedback
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5
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SALES PROSPECTION - ALL SLIDES
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1. Attitude is key
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2. Create focus
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3. Set goals
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4. Determine your competitors
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5. Acknowledge strengths
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6. Territory overview
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7. Territory exploration
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8. Client location
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9. Organize your prospecting
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10. Add to your territory
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6
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1. What is sales operations
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1. What is sales operations
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2. Why have a process
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2. Why have a process
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3. Creating your process
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3. Creating your process
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4. Committing to a process
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4. Committing to a process
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5. Understanding buyer perspective
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5. Understanding buyer perspective
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6. Define and size your addressable market
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6. Define your addressable market
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7. Develop a go-to-market strategy
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7. Develop a go-to-market strategy
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8. How to set up equitable sales territories
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8. Sales territories
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9. Sales tools for your sales team
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9. Sales tools for sales teams
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10. Follow-up process
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10. Follow-up process